DELIVERY WITH INSTACART
HOW IT WORKS
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- Top FAQS
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What is Instacart?
Instacart is a same-day grocery delivery service that delivers in as little as an hour! Instacart connects you with a network of Shoppers in your area who pick up and deliver your groceries from your local Your Independent Grocer store. Instacart is not a retailer or a seller of groceries or other merchandise.
Where does Instacart deliver?
Instacart delivers to many cities. Please visit delivery.pcexpress.ca/store/yourindependentgrocer/storefront and enter your postal code to see if delivery is available in your area. If not, check back soon! Delivery coverage areas are expanding.
Do Instacart shoppers consider the expiration dates on my groceries?
Instacart Shoppers are trained to look for the freshest possible groceries when shopping for you. They choose products that expire in three or more days from the date your groceries are purchased where possible. If you want an even later expiration date, please add a note to the item on your order.
How much does delivery cost?
Instacart charges a delivery fee and a service fee that are included in the total cost of your order. The service fee is 7.5% of your order total before taxes.
The delivery fee depends on the size of your order and the delivery time that you choose:
• For orders under $35, the delivery fee is $7.99 for 2-hour delivery and $9.99 for 1-hour delivery
• For orders $35 or more, the delivery fee is $3.99 for 2-hour delivery and $5.99 for 1-hour delivery
Please note: All orders must be $10 or more. Item prices on Instacart may vary from the in-store prices in your area.
What is Busy Pricing?
When there is high demand for a specific delivery time, a Busy Pricing fee may also apply. Your full delivery fee will be displayed clearly at checkout once you select a delivery time. Delivery fees that include Busy Pricing are noted.
What is Instacart Express?
Instacart Express members get free, unlimited delivery on orders over $35. After a free trial period, Instacart Express membership is $99 a year.
One-Time Use Only: PC Optimum offers are currently not available for orders made through delivery.pcexpress.ca. Valid for first-time customers placing an order of $50 or more (before applicable taxes) through delivery.pcexpress.ca by 12/31/18. Offer will appear as a credit at check-out. In order to take advantage of this offer, customers must have a valid PCTMid account with a valid form of accepted payment on file. Only one delivery credit per PCTMid. Credit may not be sold, copied, modified, or transferred. Void where restricted or prohibited by law. Credit has no cash value. This offer is only available in postal codes where PC Express Delivery is available. The operation of the PC Express Delivery grocery delivery website and the delivery of groceries is provided by Instacart, a separate, third party independent business from Loblaw. Instacart and PC Express Delivery reserve the right to modify or cancel this offer at any time. Instacart is not a retailer or seller.